At Siva Valli Vilas Jewellers, we understand the excitement of receiving your exquisite jewelry promptly and in perfect condition. We have carefully designed our shipping policy to ensure a seamless and delightful shopping experience.
Shipping Locations
We currently offer shipping services to customers within India. If you reside outside these areas and are interested in our jewelry, please feel free to reach out to our Customer Support Team. We’ll do our best to assist you with your specific shipping needs.
Processing Time
Your jewelry purchase is handled with the utmost care and attention to detail. After you place your order, our team will work diligently to prepare and package your jewelry for shipping. Please allow 3 business days for order processing. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Options
We offer the following shipping options for your convenience:
Standard Shipping: Estimated delivery within 5 to 20 business days. Shipping fees may apply, which will be clearly displayed at the checkout.
Express Shipping: If you’re eager to receive your jewelry sooner, we offer express shipping with an estimated delivery within 7 business days. Please note that additional shipping fees will apply, and they will be indicated during the checkout process.
Delivery
To ensure the safe and prompt delivery of your jewelry, we partner with trusted courier services. Our packages are fully insured, and you will be provided with a tracking number, so you can monitor the progress of your order.
Shipping Charges
Shipping charges vary depending on the shipping method you select, the delivery destination, and the total order value. The exact shipping fees will be calculated and displayed during the checkout process, allowing you to make an informed decision.
Customs and Import Duties
Please be aware that customs and import duties may be applicable to international orders. These charges are beyond our control and are the responsibility of the recipient. We recommend that you check with your local customs authorities for specific details regarding import duties and fees.
Delivery Issues
While we make every effort to ensure that your jewelry is delivered to you in perfect condition and on time, there may be occasional delivery issues beyond our control. If you encounter any problems with your delivery, please contact our Customer Support Team at info@sivavallivilas.com, and we will do our utmost to assist you in resolving the matter.
Questions and Assistance
If you have any questions or require assistance with your order or shipping, our Customer Support Team is here to help. Please feel free to reach out to us, and we will respond promptly to address your concerns.
Thank you for choosing Siva Valli Vilas Jewellers. We look forward to delivering exquisite jewelry to your doorstep, ensuring it reaches you in perfect condition and with the utmost care.
