1. Our Commitment to Quality
We go to great lengths to ensure that our jewelry is crafted with precision and meets the highest industry standards. Our team of skilled artisans and experts meticulously examines each piece before it reaches your hands. We are confident in the quality of our products and are dedicated to resolving any issues you may encounter through other means.
2. Exchanges and Store Credit
While we do not offer refunds for sold goods, we are more than willing to assist you in other ways. If you encounter any issues with your jewelry, please contact our Customer Support Team. We may consider exchanges or provide store credit in certain situations.
3. Defective or Damaged Items
In the rare event that you receive a defective or damaged item, please contact us immediately. We will work closely with you to ensure the issue is resolved to your satisfaction. This may include repairs, replacements, or other appropriate solutions.
4. Questions and Assistance
If you have questions or need assistance regarding your purchase or any aspect of our jewelry, our dedicated Customer Support Team is here to help. Please don’t hesitate to reach out to us.
5. Custom and Personalized Orders
Please note that custom or personalized orders are crafted to your specific requirements and may not be eligible for exchanges, returns, or refunds. We recommend reviewing your order details carefully before finalizing your purchase.
At Siva Valli Vilas Jewellers, we value your trust and are committed to providing you with exquisite jewelry and a remarkable shopping experience. Our “No Refund Policy” reflects our dedication to maintaining the highest quality standards and ensuring your satisfaction through alternative means.
Thank you for choosing Siva Valli Vilas Jewellers. We look forward to serving your jewelry needs with the utmost care and professionalism.
